However, when the number of orders increases, the administrative work of keeping the physical board up-to-date becomes tedious. The risk is that the information no longer reflects the latest information. To mitigate this problem, SAM worked together with one of our clients to develop a digital version of the visual planning board. The aim was to preserve the benefits of the physical planning board in a digital fashion. This also enables a shared “common truth” between participants in different geographic locations.
The digitalized visualization has been developed as a small-step improvement process. SAM worked as embedded consultants, in close contact with the people doing the planning to support their daily operations.